Program News

As the VCF has completed its 13th year of operations, the mission remains straightforward - to serve those who continue to be affected by the terrorist attacks of September 11, 2001. First, and foremost, is our responsibility to review claims as quickly and fairly as possible. I am proud to report that in 2024, the VCF notified claimants of over 11,500 award determinations, with more than $1.9 billion awarded. This level of accomplishment is made possible by the tireless dedication of the entire VCF team.

Como regla general, los reclamos se revisan por orden de llegada, siguiendo el orden de la fecha en que el formulario de reclamo completado fue presentado con toda la información requerida. Esto significa que el VCF prioriza los reclamos que han estado en espera por más tiempo antes de comenzar a revisar los reclamos más recientes. Los reclamos se priorizan para revisión sólo cuando toda la información requerida ha sido presentada.

As a general rule, claims are reviewed in “first in, first out” order based on the date the complete Claim Form was submitted with all required information. This means the VCF prioritizes claims that have been waiting longer before beginning review of newer submissions. Claims are prioritized for review only after all required information has been submitted.

Na ogół wnioski są rozpatrywane w kolejności napływania – na podstawie daty złożenia kompletnego formularza wniosku wraz ze wszystkimi wymaganymi informacjami. Oznacza to, że wnioski oczekujące na rozpatrzenie dłużej mają pierwszeństwo przed wnioskami nowymi. Wnioski zostają przedłożone do rozpatrzenia w pierwszej kolejności tylko wtedy, kiedy załączono do nich wszystkie wymagane informacje.

一般情况下，我们将根据提交附有所有必需信息的完整的《索赔表》的日期以“先进先出”的顺序审核索赔。这意味着VCF会优先处理那些等待了较长时间的索赔，然后才开始审核较新提交的索赔。只有当提交了所有必需信息后，索赔才会被优先审核。

VCF继续努力缩短对索赔做出裁决所需的时间，并且正在努力在提交《索赔表》或修改后的一年内做出裁决（假定已提交了处理索赔所需的全部信息）。

下面的索赔审核时间线图表反映了最新的审核索赔的状态。该时间线图的日期仅适用于有序提交的索赔， 也就是说，索赔申请拥有VCF 用以确定索赔人资格和计算赔偿金 所需的必要文件。由于未同所需文件一起提交而处于待用或搁置的索赔需要更长的时间进行审查，并不反映在该时间线图中。

Statistics as of December 31, 2024

Email –Third Party Feeds & Missing Information Letters – December 16, 2024

Yes, you can amend your personal injury claim to add a new condition or to claim a new loss at any time prior to October 1, 2090.  You can find complete instructions on How to File an Amendment under “Forms and Resources” on our website. 

Yes. You can request reimbursement for past out-of-pocket medical expenses you paid as a result of your eligible condition(s) if they were paid before the date that the WTC Health Program certified the condition(s). The VCF will not reimburse for expenses you incur after the condition was certified if you decide to have the conditions treated by a non-WTC Health Program physician, or to have prescriptions filled by an unaffiliated pharmacy.

The VCF accepts amendments on deceased claims, but these amendments should be rare.  Unlike in a personal injury claim, where the victim is still living, the circumstances of a deceased claim filed do not change.  Therefore, all losses in a deceased claim should be known to the claimant at the time the initial claim is filed.  It is far more efficient for the VCF and increases the pace at which the VCF can issue awards to all claimants, if the VCF only has to review these claims, with all losses included, one time.

December 7, 2024: Updates made in support of policy change to allow amendments for deceased claims.

Email – VCF Policy and Process Updates – December 9, 2024

December 9, 2024:  Updates made in support of policy change to allow amendments for deceased claims

September 18, 2023:  Updated to reflect new payment processing timeline

You should appeal if you are challenging the VCF’s determination on your claim.   

You should amend if you are seeking a new determination based on new information. 

Statistics as of November 30, 2024

Statistics as of October 31, 2024 

Email – VCF Client Authorization Form Updates – October 22, 2024

Email – New Password Policy – October 21, 2024

如果您无法找到任何文件或证人来证明您在相关时间段内曾出现在 9/11 事件的坠机现场，并且您已尝试了所有可用的方法，对于VCF来说，您仍有可能被认定有资格。如果您是受害者，或者您是受害者的个人代表或法定监护人，则以下内容适用。

对于那些无法找到文件或证人的人来说，下一步就是资格听证会。资格听证会是您宣誓作证受害者是否在场的一个机会。只有在您试图获得文件或证人但都无法获得后，才可请求资格听证会。

如需申请资格听证会，请向 VCF 提交一封包含以下内容的信件：

(1) 详细说明您试图寻找的文件和证人，以及无法获得这些文件和证人的原因，以及

(2) 因VCF拒绝您的索赔申请，而请求举行资格听证会。

资格听证会只能在您的索赔申请被拒绝后才可以申请。在 VCF 收到您的信件后，我们将审查相关信息，并就后续步骤与您联系。

VCF 要求某些文件必须经过认证或核实。工会记录、学校记录和学校成绩单应由工会或学校通过邮寄或电子邮件直接发送到 VCF。 

如果这些不是直接发送给 VCF，则必须经过认证或验证。

如何认证或验证您的文件： 

• 由工会或学校直接发送给您的文件可以由提供这些文件的学校或工会员工进行认证。如果文件附有提供记录的员工签名的信函，则该文件是“经过认证的”。该信函必须证明记录真实准确，并包含员工的姓名、职称和联系信息。 
• 由工会或学校直接发送给您的律师的文件可以由您的律师核实。如果文件附有由律师个人（而非职称或律师事务所名称）签署的信件，亲自证明他们提交给 VCF 的记录是其办公室直接从学校、公司或组织收到的准确且未经更改的记录副本，则该文件即为“经核实”。只有律师事务所直接从来源处收到文件时，才能对文件进行核实。