U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Breadcrumb

VCF FAQ

1.5 How do I add or change the attorney on my claim?

To add, change, or remove the attorney on your claim, follow the instructions on the Change of Attorney Form and upload the completed and signed form to your claim.  Once the VCF receives the completed form and any required documents, we will make the appropriate updates to your claim, including who receives correspondence and who is able to access the claim online.

VCF FAQ

1.3 Are there any circumstances under which the review of my claim can be accelerated?

Yes. In cases involving terminal illness or significant financial hardship, you can request that the VCF expedite the processing of your claim. The VCF considers “significant financial hardship” to include an imminent or pending foreclosure or eviction proceeding, utility cut off, or other similar circumstances, as demonstrated by appropriate documentation.

VCF FAQ

1.2 I filed my claim. When will a decision be made on my claim?

As a general rule, claims are reviewed in “first in, first out” order based on the date the complete Claim Form was submitted with all required information. This means the VCF prioritizes claims that have been waiting longer before beginning review of newer submissions. Claims are prioritized for review only after all required information has been submitted.

VCF FAQ

1.2 Ya presenté mi reclamo. ¿Cuándo se decidirá?

Como regla general, los reclamos se revisan por orden de llegada, siguiendo el orden de la fecha en que se presentó el formulario de reclamo de compensación. Esto significa que el VCF prioriza los reclamos que han estado en espera por más tiempo antes de comenzar a revisar los reclamos más recientes. Los reclamos se priorizan para revisión sólo cuando toda la información requerida ha sido presentada.

VCF FAQ

1.1 Ya presenté mi reclamo. ¿Cuál es el siguiente paso?

Una vez presentado el reclamo, el primer paso que el Fondo de Compensación para Víctimas (Victim Compensation Fund, VCF) toma es hacer una revisión preliminar para confirmar que todos los documentos "mínimos requeridos" se hayan entregado. En adición al requisito de completar el Formulario de Reclamo, también le requerimos los siguientes documentos para que su reclamo pueda progresar a una revisión más sustancial:

Messages from the Special Master

A Message from the Special Master - Eighth Annual Status Report

February 19, 2020

This has been a year of many challenges, and significant changes for the VCF, greatest among them the July passage of the Never Forget the Heroes: James Zadroga, Ray Pfeifer, and Luis Alvarez Permanent Authorization of the September 11th Victim Compensation Fund Act (“VCF Permanent Authorization Act”), which secured the VCF’s funding for claims and amendments filed through 2090 (see page 5).  This year also saw the departure of Deputy Special Master Jordy Feldman, who left the VCF after more than 10 years of superb and dedicated service.