Para añadir, cambiar o eliminar un abogado de su reclamo, siga las instrucciones del  Formulario de Cambio de Abogado  y suba a su reclamo en línea el formulario completo y firmado. Una vez el VCF recibe el formulario completo con todos los documentos requeridos, haremos las actualizaciones pertinentes a su reclamo, incluyendo quién recibe correspondencia y quién puede acceder al reclamo en línea.

No, usted no necesita un abogado para presentar un reclamo con el VCF, y no se le da prioridad a los reclamos que son presentado a través de abogado sobre los reclamos presentados sin abogados. Nosotros evaluamos todos los reclamos siguiendo las mismas guías y calculando los reclamos con la misma metodología, sin importar que un abogado esta asistiendo con el reclamo. Tenemos varios recursos disponibles para asistir a los individuos a presentar su reclamo, incluyendo la línea de llamada que es libre de costo con representantes bilingües, e interpretes para cualquier idioma.

Sí. En los casos que envuelvan enfermedades terminales o dificultad financiera significativa, usted puede pedir al VCF que acelere el procesamiento de su reclamo. El VCF considera “dificultad financiera significativa” una eminente o pendiente orden de desahucio o ejecución de hipoteca, o falta de vivienda, siempre y cuando sea demostrada con la documentación apropiada. Si usted desea acelerar su reclamo a base de una enfermedad terminal o dificultad financiera usted debe comunicarse con la línea de ayuda del VCF al 1-855-885-1555 y someter los documentos adecuados a su reclamo.

No. As a foreign resident, living outside the U.S., you are able to have your conditions verified through our Private Physician process. You should complete the Private Physician forms either as part of your online claim submission or by using the forms on our website. The VCF will work directly with the WTC Health Program to verify your condition(s) as eligible for compensation.

If you have questions about your particular situation, please contact the Helpline at 1-855-885-1555.

In order to request an exception to the Private Physician criteria, you must show that you will suffer significant hardship in having your condition evaluated and certified for treatment by the WTC Health Program, either in the New York City metropolitan area or through the Nationwide Provider Network.

The Private Physician process would be available in this situation so that the claimant could pursue a personal injury claim. The process remains available for deceased individuals who were not certified for treatment for the claimed condition prior to death.

You should only complete the online Private Physician forms if you meet the criteria for the Private Physician process. If you do not meet the criteria for the Private Physician process, you should answer “No” to any questions that ask about treatment by a physician not affiliated with the WTC Health Program. You should also answer “No” if the system displays the question that asks if you are ready to provide information regarding the Private Physician process.

Yes. You can request reimbursement for past out-of-pocket medical expenses you paid as a result of your eligible condition(s) if they were paid before the date that the WTC Health Program certified the condition(s). The VCF will not reimburse for expenses you incur after the condition was certified if you decide to have the conditions treated by a non-WTC Health Program physician, or to have prescriptions filled by an unaffiliated pharmacy.

Yes, if the payments are related to your disability from an eligible 9/11-related condition. The statute requires that the VCF offset from your award any disability benefits you are receiving, or entitled to receive, related to your eligible physical health conditions. If you are receiving disability payments for conditions that are not eligible under the VCF, those amounts will not be deducted from your award.

The VCF does not pro-rate payments. Your claim will be paid in full for the calculated loss amount at the time the payment is processed.