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News

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Email –Third Party Feeds & Missing Information Letters – December 16, 2024

December 16, 2024

Email –Third Party Feeds & Missing Information Letters – December 16, 2024

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How to File an Amendment

December 9, 2024

December 7, 2024: Updates made in support of policy change to allow amendments for deceased claims.

Associated Document:
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When to Appeal vs. When to Amend

December 9, 2024

December 9, 2024:  Updates made in support of policy change to allow amendments for deceased claims

September 18, 2023:  Updated to reflect new payment processing timeline

Associated Document:
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Document Checklist - Deceased Victim Claim

December 9, 2024
Updated Document Checklist for Deceased claims.
Associated Document:
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How to Claim Medical Expenses

December 9, 2024
Updated instructions on claiming medical expenses.
Associated Document:
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VCF Medical Expense Worksheet

December 9, 2024
Updated medical expense worksheet.
Associated Document:
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Email – VCF Policy and Process Updates – December 9, 2024

December 9, 2024

Email – VCF Policy and Process Updates – December 9, 2024

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Email – VCF Client Authorization Form Updates – October 22, 2024

October 22, 2024

Email – VCF Client Authorization Form Updates – October 22, 2024

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Email – New Password Policy – October 21, 2024

October 21, 2024

Email – New Password Policy – October 21, 2024

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Email – Interactive Presence Guide – October 15, 2024

October 15, 2024

Email – Interactive Presence Guide – October 15, 2024

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Email - VCF Policies and Procedures Update - Models - October 1, 2024

October 1, 2024

Email - VCF Policies and Procedures Update - Models - October 1, 2024

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Definitive Proof of Presence

September 24, 2024

Definitive Proof of Presence Documentation

[September 24, 2024]: Updated "Salvation Army" to request badge number.

[May 10, 2024]: Added "Port Authority of New York and New Jersey (Port Authority)"

[April 26, 2024]: Added "Salvation Army" and "New York State Department of Environmental Conservation".

[September 18, 2023]: Added "TWU Local 100" for NYCTA employees presence information.

[June 15, 2023]: Added Volunteers Who Signed in at Trinity Church to list.

[May 8, 2023]: Added NY City Department of Sanitation to list.

Associated Document:
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Law Firm Call Notes August 2024

August 28, 2024

Notes posted from the August 28, 2024 VCF conference call with law firms.

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Email - Proof of Presence Website Updates – May 2, 2024

May 2, 2024

Email - Proof of Presence Website Updates – May 2, 2024

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Email – VCF Policy Updates – May 1, 2024

May 1, 2024

Email – VCF Policy Updates – May 1, 2024

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Email – myVCF Update – March 29, 2024

March 29, 2024

Email – myVCF Update – March 29, 2024

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Claim Review Process

March 25, 2024
A summary of the claim review process.
Associated Document:
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VCF Info Sheet

March 7, 2024

Change Log:

March 7, 2024: added Shanksville, PA, and Pentagon site dates.

June 28, 2023: updated text with more information regarding debris removal eligibility.

July 30, 2021: Changes made to reflect updated information regarding registration deadlines.

Associated Document:
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Just the Facts

March 7, 2024
Just the Facts clarifies some common misconceptions about the VCF on a range of topics including who is eligible, how awards are determined, information on VCF registration deadlines, presence documentation, and how to register and file claims.
Associated Document:
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Email – VCF Process Update – February 23, 2024

February 23, 2024
Email – VCF Process Update – February 23, 2024
Associated Document:
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Email – Process Change re_Appeal Hearing Transcript Requests

February 16, 2024
Email – Process Change re_Appeal Hearing Transcript Requests – February 16, 2024
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Email – Reminder of USVSST Policy

February 13, 2024
Email – Reminder of USVSST Policy – February 13, 2024
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Document Checklist - Personal Injury

February 1, 2024
Updated Document Checklist for Personal Injury claims.
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Email – Replacement Services Policy – February 1, 2024

February 1, 2024

Email – Replacement Services Policy – February 1, 2024