U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Breadcrumb

News

Resource

Email – VCF Process Update – February 23, 2024

February 23, 2024
Email – VCF Process Update – February 23, 2024
Associated Document:
Resource

Email – Process Change re_Appeal Hearing Transcript Requests

February 16, 2024
Email – Process Change re_Appeal Hearing Transcript Requests – February 16, 2024
Resource

Email – Reminder of USVSST Policy

February 13, 2024
Email – Reminder of USVSST Policy – February 13, 2024
Messages from the Special Master

A Message from the Special Master

February 12, 2024

I was very proud to step into the role of Special Master in March 2023, particularly as a native New Yorker and someone who was raised to respect and value public service. In the months since, I have been struck by many things that I hadn’t fully anticipated – chief among them the need to inform the public about the VCF and to ensure that every person who might be eligible for a VCF award is aware of the program and has the resources and support they need to register and file a claim.

Report

VCF 2023 Annual Report

February 12, 2024

This report summarizes the VCF’s 12th year of operation, and focuses on the significant changes, challenges, and achievements of 2023. With the appointment of permanent Special Master Allison Turkel in March, the VCF began a new era of leadership, continuing to focus on the needs of the 9/11 community and building the tools to support the program’s longevity. The Fund hit new milestones, awarding $12.8 billion to over 56,600 claimants since re-opening in October 2011. In addition, in 2023 the VCF decided more claims and issued more award dollars than in any previous year.

Associated Document:
Resource

Email – Replacement Services Policy – February 1, 2024

February 1, 2024

Email – Replacement Services Policy – February 1, 2024

Resource

Document Checklist - Deceased Victim Claim

February 1, 2024
Updated Document Checklist for Deceased claims.
Associated Document:
Resource

Document Checklist - Personal Injury

February 1, 2024
Updated Document Checklist for Personal Injury claims.
Report

January 2024 Monthly Statistics Report

January 31, 2024

Statistics as of January 31, 2024

Associated Document:
Report

December 2023 Monthly Statistics Report

December 31, 2023

Statistics as of December 31, 2023

Associated Document:
Resource

Email – Website Updates: Hearings – December 5, 2023

December 5, 2023

Email – Website Updates: Hearings – December 5, 2023

Resource

Email – Important Update from the WTC Health Program – December 4, 2023

December 4, 2023

Email – Important Update from the WTC Health Program – December 4, 2023

Messages from the Special Master

Message from the Special Master – Stathi Patseas joins VCF as Manager of Communications and External Affairs

December 4, 2023

Stathi Patseas has joined the VCF as the Manager of Communications and External Affairs.

Report

November 2023 Monthly Statistics Report

November 30, 2023

Statistics as of November 30, 2023

Associated Document:
Report

October 2023 Premature and Insufficient Claims Report

October 31, 2023

October 2023 Premature and Insufficient Claims Report

Report

October 2023 Monthly Statistics Report

October 31, 2023

Statistics as of October 31, 2023

Associated Document:
Resource

几点说明:《遗产管理证书》

October 13, 2023

Change Log:

  • October 13, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.
Resource

Instrukcje: Upoważnienie sądowe ustanawiające zarządcę spadku

October 13, 2023

Change Log:

  • October 13, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.
Resource

Instrucciones: Cartas de Administración

October 13, 2023

Change Log:

  • October 13, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.
VCF FAQ

6.3 我什么时候可望收到赔款,赔款会按比例支付吗?

October 13, 2023

VCF不按比例支付赔款。您的索赔将按处理赔付时所计算出的损失金额全额赔付。

给您的裁决函将包括处理给您的赔款的预计时间。 VCF 将在裁决函发出后一个工作日内开始处理给您的赔款。

VCF开始处理赔款事宜后,特别监督官最长可能需要20天的时间授权该赔款。-然后将由司法部和财政部处理这笔赔款,这最长可能需要三个星期。这就意味着给您的赔款应在您收到裁决函之日起的两个月内发放到您所指定的银行账户。这是一个大致的估计,给您的赔款可能会得到更快的处理。

VCF FAQ

6.1 如果自上次赔款以来,我的银行帐户或地址已变更,怎么办?

October 13, 2023

如果您已从VCF收到至少一笔赔款,并且您的银行信息自处理上次赔款以来已变更,您必须尽快填写一份新的《ACH支付信息表》并上传至您的线上索赔。您上传新的ACH表格时,应该附上一封信以说明该新表格应该代替当前与您的索赔相关的银行信息。如果您的地址已变更,请拨打求助热线 1-855-885-1555 以协助更新您在VCF的记录。

VCF FAQ

4.3 我应何时修改我的索赔,何时应上诉?

October 13, 2023

如果您在质疑VCF对您的索赔申请的裁定,则应该提出申诉。

如果您根据新的信息在寻求新的裁定,则应该提出修改。

如果您就资格提出申诉,则在对您的申诉作出裁定之后才会启动赔偿审核。在任何情况下,提出修改或申诉都不会影响最初的裁定的赔付。

您在考虑是否提出申诉或修改时,请考虑您是否要以选择提出修改而不是提出申诉的方式放弃某项索赔或争议,或者对某项索赔或争议做出妥协。VCF有权决定是否通过修改更适当地解决申诉中提交的问题。请注意,在已故的索赔中(即代表因9/11相关疾病而死亡的受害者提出的索赔),除非在有限的情况下,您将无法修改您的索赔。

您不应对您索赔所作的裁定提出申诉,以此作为获得更快审查与已做出该裁定无关的修改的途径。仅为寻求对不相关事项进行修改的考虑而提交的申诉是无效的。如果您因此而提出申诉,您将会得到通知说您的申诉已被取消以及您对此裁决的申诉权利已被放弃。如果赔偿金裁决尚未做出,则新的信息可以作为修改以供审核。

VCF FAQ

4.2 如果我不打算对索赔所作的裁决提出上诉,该怎么办?

October 13, 2023

若您不打算申诉,则无需做什么。-如果VCF向您发送了一封裁决书,我们将开始处理您的索偿中任何适用的付款。如果您收到了一封通知您的索赔被拒绝的信,则它将保持该状态。如果将来您有新的信息要提交给VCF,并且您认为该信息可能会改变对您的索赔资格的裁决,则可以修改您的索赔。

VCF FAQ

4.1 我如何对我的索赔所作的裁决提出上诉?

October 13, 2023

您可以在VCF通知您关于您的索赔的资格或赔偿裁决后的30天内提出申诉。仅当您的资格拒绝信或裁决书中包含《申诉请求表》时,您才可以申诉。

如果您打算对您的索赔所作的裁决提出申诉,有您必须采取的具体步骤以及适用的具体期限。您的资格拒绝或裁决信将包含有关如何对裁决提出申诉的详细信息。