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VCF FAQ

6.1 ¿Qué pasa si mi cuenta bancaria o dirección han cambiado desde mi último pago?

October 13, 2023

Si ya ha recibido al menos un pago del VCF y su información bancaria ha cambiado desde que se procesó el último pago, usted debe completar un nuevo Formulario de Información de Pago AHC y subirlo a su reclamo en línea tan pronto como sea posible. Cuando usted suba el formulario de ACH  a su reclamo en línea, usted debe incluir una carta que diga que la información del nuevo formulario va a reemplazar la información bancaria que está asociado con su reclamo.

VCF FAQ

4.3 ¿Cuándo debería enmendar y cuándo debería apelar?

October 13, 2023

Debería apelar si usted va a cuestionar la determinación del VCF.

Debería modificar si usted va a procurar una nueva determinación basada en información nueva. 

Si usted presenta una apelación de elegibilidad, su revisión de compensación no iniciará hasta después de que se haya tomado una decisión sobre su apelación. En todos los casos, presentar una enmienda o apelación no afectará el pago en la determinación original.

VCF FAQ

4.2 ¿Qué debo hacer cuando no tengo intención de apelar la decisión en mi reclamo?

October 13, 2023

Si usted no quiere apelar la decisión, usted no tiene que tomar ninguna acción. Si el VCF le envía la carta con la decisión, el VCF procesará cualquier pago aplicable en su reclamo. Si usted recibe la carta notificándole que el VCF le denegó su reclamo, el reclamo se mantendrá en ese estado. Si en el futuro usted tiene información nueva y entiende que esa información pueda cambiar la decisión de elegibilidad de su reclamo, usted podrá enmendar su reclamo.

VCF FAQ

4.1 ¿Cómo debo apelar la decisión de mi reclamo?

October 13, 2023

La apelación puede ser presentada dentro de los 30 días después de que el VCF le notifique la decisión de elegibilidad o compensación en su reclamo. Usted podrá apelar una decisión de elegibilidad únicamente cuando la carta de denegación de elegibilidad y de la carta de determinación incluyan el Formulario de Solicitud de Apelación.

Report

September 2023 Monthly Statistics Report

September 30, 2023

Statistics as of September 30, 2023

Associated Document:
Resource

Email – Website Updates – September 21, 2023

September 21, 2023
Email – Website Updates – September 21, 2023
Resource

VCF Overview

September 18, 2023

A presentation for individuals who are filing a claim with the VCF, or those who are interested in how the VCF operates. 

Change Log:

March 7, 2024: added Shanksville, PA, and Pentagon site dates.

September 18, 2023: updated timing for payment processing.

June 28, 2023: updated text with more information regarding debris removal eligibility.

July 30, 2021: changes made to reflect updated information regarding registration deadlines.

Associated Document:
Resource

When to Appeal vs. When to Amend

September 18, 2023

September 18, 2023: updated to reflect new payment processing timeline

Associated Document:
Resource

Email – VCF Policy Update Payments and Compensation Appeals – September 14, 2023

September 14, 2023

Email – VCF Policy Update Payments and Compensation Appeals – September 14, 2023

Messages from the Special Master

Message from the Special Master on the 22nd Anniversary of the September 11th Attacks

September 11, 2023
Dear Friends, It has been 22 years since the 9/11 terrorist attacks on the United States. In thinking about my message on this day of commemoration, that number seemed particularly important. Out of curiosity, I checked. And while I am by no means an advocate of numerology, I found it interesting that the number 22 is thought to represent a sense of diplomacy and cooperation, combined with stability, hard work, and practicality.
Resource

Email – A message from the Special Master – September 8, 2023

September 8, 2023

Email – A message from the Special Master – September 8, 2023

VCF FAQ

6.3 When can I expect to receive payment and will the payment be pro-rated?

September 1, 2023

The VCF does not pro-rate payments. Your claim will be paid in full for the calculated loss amount at the time the payment is processed.  

VCF FAQ

6.1 What if my bank account or address has changed since my last payment?

September 1, 2023

If you have already received at least one payment from the VCF and your banking information has changed since the last payment was processed, you must complete a new ACH Payment Information Form and upload it to your online claim as quickly as possible.  When uploading the new ACH form, you should include a letter stating that the new form should replace the banking information currently associated with your claim. If your address has changed, please call our Helpline at 1-855-885-1555 for assistance in updating our records.

VCF FAQ

4.3 When should I amend my claim and when should I appeal? (Updated: September 1, 2023)

September 1, 2023

You should appeal if you are challenging the VCF’s determination on your claim.

You should amend if you are seeking a new determination based on new information.

If you file an eligibility appeal, compensation review will not start until after a decision is made on your appeal. In all cases, filing an amendment or appeal will not affect payment on the original determination.

VCF FAQ

4.2 What should I do if I do not intend to appeal the decision on my claim?

September 1, 2023

If you do not intend to appeal, you do not need to do anything. If the VCF sent you an award letter, we will begin processing any applicable payment on your claim. If you received a letter notifying you that your claim was denied, it will remain in that status.  If in the future you have new information to submit to the VCF that you believe may change the eligibility decision on your claim, you may amend your claim.  

VCF FAQ

4.1 How do I appeal the decision on my claim?

September 1, 2023

An appeal can be filed within 30 days after the VCF has notified you of the eligibility or compensation decision on your claim. You may appeal only if your eligibility denial letter or award letter includes an Appeal Request Form.

If you intend to appeal the decision on your claim, there are specific steps you must take and specific deadlines that apply. Your eligibility denial or award letter will include detailed information about how to appeal the decision.

Report

August 2023 Monthly Statistics Report

August 31, 2023

Statistics as of August 31, 2023

Associated Document:
Resource

Email – Quarterly Update - Premature and Insufficient Claims Report – August 16, 2023

August 16, 2023

Email – Quarterly Update - Premature and Insufficient Claims Report – August 16, 2023

Resource

Email – VCF Non-Economic Loss Award and Certified Conditions Fact Sheet and Website Updates

August 4, 2023

Email – VCF Non-Economic Loss Award and Certified Conditions Fact Sheet and Website Updates

Resource

Letters of Administration with Limitations

August 4, 2023

Change Log: August 4, 2023: Policy updated regarding NY LOA processing and payment. Footnote 1 updated to reflect current NY State legislation.

 

Associated Document:
Report

July 2023 Monthly Statistics Report

July 31, 2023

Statistics as of July 31, 2023

Associated Document:
Resource

Non-Economic Loss Awards and Certified Conditions Fact Sheet

July 31, 2023

Non-Economic Loss Awards and Certified Conditions Fact Sheet

Resource

任命个人代表

July 20, 2023

Change Log:

July 20, 2023: updated to reflect that Special Master PR Appointment requests do not need to be notarized. Requests only need to be sworn under the penalty of perjury.

Adding sworn statement.

Associated Document:
Resource

Powołanie Zarządcy Spadku

July 20, 2023

Change Log:

July 20, 2023: updated to reflect that Special Master PR Appointment requests do not need to be notarized. Requests only need to be sworn under the penalty of perjury.

Adding sworn statement.

Associated Document: